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Karachi

Terms & Conditions

Terms & Conditions

Welcome to FoodVendors.pk. By accessing or using our platform, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order or using our services.

Use of Our Platform

  • You must provide accurate and up-to-date information.
  • You are responsible for maintaining the confidentiality of your account.
  • You agree not to misuse or interfere with our platform or services.

Orders & Deliveries

  • Orders are subject to vendor acceptance and product availability.
  • Delivery times are estimates and may vary due to traffic, weather, or other factors.
  • Customers should verify order details before confirming payment.

Payments

  • Payments must be completed using the available payment methods.
  • Prices, taxes, and delivery charges may change without prior notice.
  • Promotional offers may have separate terms and expiration dates.

Cancellations & Refunds

  • Orders may only be cancelled before preparation or dispatch.
  • Refund requests are reviewed according to our Refund Policy.
  • Approved refunds are processed within a reasonable timeframe.

Vendor Responsibilities

  • Vendors are responsible for food quality, hygiene, pricing, and product availability.
  • FoodVendors.pk acts as a technology platform connecting customers with vendors.
  • Vendors must comply with all applicable laws and regulations.

Prohibited Activities

  • Using false information or fake accounts.
  • Attempting unauthorized access to our systems.
  • Uploading harmful, illegal, or misleading content.
  • Abusing vendors, delivery partners, or support staff.

Limitation of Liability

FoodVendors.pk is not responsible for delays, interruptions, or damages caused by circumstances beyond our reasonable control. Our liability is limited to the extent permitted by applicable law.

Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of our platform after changes are published constitutes your acceptance of the revised terms.

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Express Delivery

Hot food and fresh grocery delivered in 30 minutes.

100% Fresh Guarantee

Hygiene certified top restaurant partners.

Instant Support

Dedicated order support via WhatsApp hotline.

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